Loan Processor Team Lead

2 weeks ago


Austin, Texas, United States D.R. Horton Full time
Job Summary

D.R. Horton, Inc. is seeking a skilled Loan Processor Team Lead to join their Financial Services Regional Department. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a keen eye for detail.

Key Responsibilities

• Monitor and train team members on customer service standards to maintain company ExCEED score goals
• Mentor new loan processors to ensure they meet quality control standards
• Oversee the daily management of aged loans reports and BFA goals
• Provide support to the Regional Processing Manager when they are unavailable
• Assist loan processors with questions and issues on guidelines and loan files
• Conduct in-depth pipeline reviews with loan processors as needed
• Supervise two or more employees in the Branch Department, including interviewing, hiring, and training

Requirements

• Bachelor's degree from a four-year college or university
• One to two years of related experience and/or training
• Proficiency with MS Office and email
• Strong communication skills and attention to detail

Benefits

D.R. Horton, Inc. offers an excellent benefits package, including medical, vision, and dental insurance, 401(K), employee stock purchase plan, flex spending accounts, life insurance, and vacation, sick, personal time, and company holidays. Join a winning team with a Fortune 500 company and build your future with D.R. Horton, America's Builder.

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