Front Desk Professional

6 days ago


Galveston, Texas, United States Holiday Inn Express & Suites Galveston Full time
Job Overview

We are seeking a highly skilled Front Desk Agent to join our team at Baymont Inn & Suites Westchase. As a key member of our front office staff, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.

Key Responsibilities:
  • Check-in and check-out hotel guests in a professional and friendly manner.
  • Anticipate guests' needs and respond promptly to their requests.
  • Provide efficient telephone service and communicate pertinent guest information to designated departments/personnel.
  • Meet with departing Front Office staff to review business status and follow up items.
  • Knowledgeable of hotel fire and emergency procedures and maintain complete knowledge of all hotel features/services.
Requirements:

We are looking for an individual with 6 months or more of front desk experience, preferably with brand experience. You must possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Salary:

The estimated salary for this position is $35,000 - $45,000 per year, depending on experience.



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