Galveston Hotel Front Line Associate
6 days ago
We are seeking an experienced Front Line Associate to join our Galveston hotel team. As a Front Desk Representative, you will be responsible for delivering exceptional customer service, managing front office operations, and ensuring a smooth guest experience.
Key Responsibilities:
- Customer Service: Provide quality guest service, anticipate guests' needs, and respond promptly.
- Phone Operations: Handle reservations, provide information about hotel services and amenities, and communicate effectively with guests.
- Shift Management: Complete shift checklists, review arrivals, block rooms as necessary, and ensure proper credit card procedures.
Requirements:
- Experience: 6 months or more of front desk experience; preferably with brand experience.
- Skillset: Knowledgeable of hotel features and services, proficient in phone operations, and able to work well under pressure.
Compensation: The estimated salary for this role is $42,000 - $58,000 per year, depending on experience and qualifications.
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