Customer Service Agent

2 weeks ago


Galveston, Texas, United States Wingate Galveston East Beach Full time
Front Desk Agent Job Summary

This is a unique opportunity to join our dynamic team as a Front Desk Agent at Wingate Galveston East Beach. As a key member of our front office team, you will play a critical role in delivering exceptional customer service and ensuring a memorable stay experience for our guests.

Responsibilities:

  1. Assist guests with check-in, check-out, and room assignments
  2. Respond to guest inquiries and resolve issues promptly
  3. Process room reservations and cancellations
  4. Manage cash and credit transactions accurately

Requirements:

  • College coursework in hospitality or related field (optional)
  • Previous experience in a hotel or customer service role (preferred)
  • Ability to multitask and prioritize tasks effectively
  • Excellent communication and interpersonal skills

Estimated Annual Salary:$45,000 - $55,000, based on location and experience.



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