Front Desk Professional
3 weeks ago
Hotel Aspen seeks a highly motivated and organized Front Desk Professional to provide exceptional customer service and support the hotel's operations.
Key Responsibilities:
- Room Assignment: Assign rooms to guests and maintain accurate records.
- Reservation Management: Confirm and manage phone and online reservations to ensure accuracy and availability.
- Guest Support: Respond to guest needs, requests, and complaints in a professional and courteous manner.
- Cash Handling: Collect payment from departing guests and maintain accurate records.
- Interdepartmental Communication: Communicate pertinent guest information to designated departments to ensure seamless operations.
Requirements:
A high school diploma or equivalent, previous customer service experience, and excellent communication skills are required for this role. A competitive salary of $45,000 - $55,000 per year, depending on experience, is also offered.
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