Customer Service Associate
3 days ago
We are seeking a Customer Service Associate to join our team at Hotel Aspen. As a Front Desk Professional, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
Main Responsibilities:
- Guest Registration: Register and assign rooms to guests in a timely and efficient manner.
- Reservation Confirmation: Confirm phone and online reservations to ensure accuracy and availability.
- Guest Needs: Respond to guest needs, requests, and complaints in a professional and courteous manner.
- Cash Handling: Collect payment from departing guests and maintain accurate records.
- Communication: Communicate pertinent guest information to designated departments to ensure seamless operations.
About the Role:
This is an excellent opportunity to work in a dynamic and fast-paced environment. Previous experience is not necessary, but a positive attitude and willingness to learn are essential.
What We Offer:
A competitive salary of $45,000 - $55,000 per year, depending on experience, plus opportunities for growth and development.
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