Customer Service Representative
2 months ago
Job Summary: We are seeking a highly skilled and friendly Guest Service Agent to join our team at Drury Hotels Company, LLC. As a Guest Service Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.
Key Responsibilities:
- Provide friendly and efficient service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Assist guests with check-in and check-out, as well as provide information about hotel amenities and services.
- Work closely with other hotel staff to ensure seamless service and a positive experience for our guests.
- Maintain a clean and organized front desk area, ensuring that all necessary materials and equipment are readily available.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
- Excellent communication and interpersonal skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A fun and dynamic work environment.
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