Assistant Operations Manager

2 weeks ago


Syracuse, New York, United States SELIG PARKING Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Operations Manager to join our team at Selig Parking. As a key member of our operations team, you will be responsible for ensuring the safe and efficient operation of our parking facilities, while delivering exceptional customer service.

Key Responsibilities
  • Supervise and manage location staff, including delegating tasks, coaching, and monitoring performance.
  • Recruit, select, and train new employees, developing onboarding plans to ensure their success.
  • Act as the main point of contact for clients and property managers, attending location meetings and responding to requests to develop and maintain good working relationships.
  • Process payroll, ensure timely sign-off on hours, and collaborate with the local payroll department to ensure accurate pay data.
  • Monitor maintenance of facilities and associated premises, ensuring they are clean, safe, and maintained to standards.
  • Review profit and loss statements, adjustments, and variance reports, making adjustments as necessary to achieve budget goals.
  • Prepare daily, weekly, and monthly operating reports as required.
  • Manage, plan, schedule, train, and direct the activities of Team Leaders and frontline staff.
  • Implement and complete other projects, programs, and initiatives as needed.
Requirements
  • At least 18 years of age.
  • Excellent written and oral communication skills.
  • Previous experience working in high-stress situations with tight deadlines and high customer expectations.
  • Knowledge of Excel, Word, PowerPoint, and General Microsoft Office Applications.
  • Previous supervisory experience.
  • Previous experience in the parking industry, preferred.


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