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Medical Service Representative

2 months ago

Springfield, Missouri, United States Biolife Plasma Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Medical Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and well-being, and contributing to the success of our plasma donation center.

Key Responsibilities
  • Screen new and repeat donors, taking and recording vital signs and finger stick results
  • Answer phones, greet donors, and provide a positive experience
  • Use our Donor Information System to prepare donor charts, maintain accurate records, and coordinate donor compensation
  • Identify operational opportunities for continuous improvement and initiate changes to center processes
  • Work a variety of shifts, including evenings, weekends, and holidays
Requirements
  • High school diploma or equivalent
  • Ability to walk and/or stand for the entire work shift
  • Ability to lift up to 32 pounds and occasionally 50 pounds
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance
  • 1+ years of experience in a customer or patient-facing role
About Us

BioLife Plasma Services is a leading provider of plasma-based therapies, and we are committed to creating a diverse and inclusive workplace. We offer a competitive compensation package, including a starting hourly wage of $16.00, and a range of benefits, including medical, dental, and vision insurance, a 401(k) plan, and paid time off.

Equal Employment Opportunity

BioLife Plasma Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment, and we strive to provide a positive and inclusive work environment for all employees.