Customer Service Representative

2 weeks ago


Franklin, Tennessee, United States Toyota of Cool Springs Full time
Job Summary

We are seeking a highly skilled and organized Receptionist/Front Desk Clerk to join our team at Toyota of Cool Springs. As a key member of our front office, you will be responsible for providing exceptional customer service, managing phone calls, scheduling appointments, and performing various administrative tasks.

Key Responsibilities
  • Greet guests and provide a positive customer experience
  • Answer and direct phone calls in a timely and professional manner
  • Schedule appointments and manage the calendar
  • Contact vendors for payments and manage accounts receivable
  • Stock and maintain the coffee station and other guest areas
  • Perform light paperwork and data entry tasks
  • Assist various departments as needed
Requirements
  • Punctual, dependable, and positive attitude
  • Excellent verbal and written communication skills
  • General computer skills and ability to learn new software
  • Able to work independently with minimal supervision
  • Previous receptionist experience a plus
What We Offer
  • Full-time position with benefits, vacation pay, and 401K
  • Opportunity for growth and professional development


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