Customer Solutions Coordinator Position

6 days ago


Hillsboro, Oregon, United States MSR-FSR Full time
Job Overview

We are seeking a highly skilled Customer Solutions Coordinator to join our team at MSR-FSR in Hillsboro, OR. This role provides exceptional customer relations and inside sales support to strategic customers and management, driving increased sales at target margins.

About the Job

  • Provide superior customer relations and inside sales support to strategic customers and management.
  • Respond to product inquiries, including requests for quotations, samples, technical support, or backlog issues.
  • Serve as the company's focal point for customer inquiries and interaction.

Key Responsibilities

  1. Follow departmental procedures for creating profitable quotes or sample request responses.
  2. Proactively follow up on significant business opportunities and prepare weekly updates on status.
  3. Work closely with sales teams to provide exceptional customer satisfaction in vendor/customer relations.
  4. Maintain complete and up-to-date quote history and follow-up files.

Requirements and Qualifications

  • 1+ year of experience in Inside sales support, preferably in the Semiconductor or Contract Manufacturing industry.
  • Excellent Microsoft Office Suite skills and organized self-discipline.
  • Demonstrated excellent oral and written communication skills and ability to work well with others.

Estimated Salary: $60,000 - $80,000 per year



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