Customer Solutions Coordinator Position
6 days ago
We are seeking a highly skilled Customer Solutions Coordinator to join our team at MSR-FSR in Hillsboro, OR. This role provides exceptional customer relations and inside sales support to strategic customers and management, driving increased sales at target margins.
About the Job
- Provide superior customer relations and inside sales support to strategic customers and management.
- Respond to product inquiries, including requests for quotations, samples, technical support, or backlog issues.
- Serve as the company's focal point for customer inquiries and interaction.
Key Responsibilities
- Follow departmental procedures for creating profitable quotes or sample request responses.
- Proactively follow up on significant business opportunities and prepare weekly updates on status.
- Work closely with sales teams to provide exceptional customer satisfaction in vendor/customer relations.
- Maintain complete and up-to-date quote history and follow-up files.
Requirements and Qualifications
- 1+ year of experience in Inside sales support, preferably in the Semiconductor or Contract Manufacturing industry.
- Excellent Microsoft Office Suite skills and organized self-discipline.
- Demonstrated excellent oral and written communication skills and ability to work well with others.
Estimated Salary: $60,000 - $80,000 per year
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