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Order Management Specialist

2 months ago

Fife Lake, Michigan, United States Solaris Enterprises Full time
{"title": "Order Management Clerk", "description": "Job Summary

We are seeking a highly organized and detail-oriented Order Management Clerk to join our team at Solaris Enterprises. As an Order Management Clerk, you will be responsible for providing exceptional customer service and ensuring the smooth processing of orders and complaints on a national and international level.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Order Processing: Process orders and complaints in accordance with company policies and procedures.
  • Invoice and Credit Note Creation: Create invoices and credit notes for customers in a timely and accurate manner.
  • Logistics Coordination: Coordinate with logistics service providers to ensure timely and efficient delivery of orders.
  • Customs and Export Documentation: Prepare customs and export documents for international shipments.
  • Sales Meetings: Participate in sales-related meetings to discuss customer needs and preferences.
Requirements
  • Commercial Education: Completed commercial education and ideally 2 years of relevant work experience.
  • Customs Procedures: Experience in all customs procedures and processes.
  • Teamwork and Service Orientation: Strong teamwork and service orientation skills.
  • IT Skills: Proficient in SAP and common office programs.
  • Language Skills: Good English skills in spoken and written form.
What We Offer
  • Company Pension Scheme: We offer a company pension scheme to support your financial well-being.
  • Organic Fruit and Drinks: Enjoy organic fruit and drinks in our office.
  • Company Fitness Program: Participate in our company fitness program to stay healthy and active.
  • Flexible Working Hours: Enjoy flexible working hours to balance your work and personal life.
  • Health Initiatives: Take advantage of our health initiatives to improve your overall well-being.
  • International Work Opportunities: Opportunities to work internationally and expand your professional network.
  • Job Bike: Use our job bike to commute to work.
  • Mobile Working: Work from anywhere with our mobile working policy.
", "lang_code": "en"}