Computer Hardware Specialist

4 weeks ago


Fife Lake, Michigan, United States AMPM Service - Point of Sale & Service Full time
Job Overview

AM/PM Service is a leading provider of Point-of-Sale (POS) technology and services, with a strong presence in both Canada and the USA. As a Computer Hardware Technician, you will work with reputable brands, gaining exposure to a wide range of POS products and merchant devices. This role offers an excellent opportunity to develop your technical skills while providing exceptional customer service.

Main Responsibilities:

  • Provide on-site service and support to customers
  • Offer swift and effective solutions to POS equipment issues
  • Execute Install, Moves, Adds, Changes (IMAC) projects for Point-of-Sale systems
  • Follow and maintain AM/PM's work order processes
  • Ensure accurate service stock levels and adhere to Service Level Agreements
  • Communicate effectively with customers and colleagues
  • Travel regularly, with an average of over 400 miles per month

Requirements:

  • A+ Certification is an asset
  • Self-Check Out and POS experience is an asset
  • Strong technical and mechanical skills
  • Excellent problem-solving and resourcefulness
  • Meticulous record-keeping and customer service skills
  • Valid driver's license and reliable vehicle

At AM/PM Service, we pride ourselves on our customer-centric approach and commitment to innovation. If you are a technically savvy and customer-focused individual, we encourage you to apply for this exciting opportunity.



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