Computer Hardware Specialist
4 weeks ago
AM/PM Service is a leading provider of Point-of-Sale (POS) technology and services, with a strong presence in both Canada and the USA. As a Computer Hardware Technician, you will work with reputable brands, gaining exposure to a wide range of POS products and merchant devices. This role offers an excellent opportunity to develop your technical skills while providing exceptional customer service.
Main Responsibilities:
- Provide on-site service and support to customers
- Offer swift and effective solutions to POS equipment issues
- Execute Install, Moves, Adds, Changes (IMAC) projects for Point-of-Sale systems
- Follow and maintain AM/PM's work order processes
- Ensure accurate service stock levels and adhere to Service Level Agreements
- Communicate effectively with customers and colleagues
- Travel regularly, with an average of over 400 miles per month
Requirements:
- A+ Certification is an asset
- Self-Check Out and POS experience is an asset
- Strong technical and mechanical skills
- Excellent problem-solving and resourcefulness
- Meticulous record-keeping and customer service skills
- Valid driver's license and reliable vehicle
At AM/PM Service, we pride ourselves on our customer-centric approach and commitment to innovation. If you are a technically savvy and customer-focused individual, we encourage you to apply for this exciting opportunity.
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