Operations Manager

7 days ago


Charlotte, North Carolina, United States United Rentals Full time
About the Role

We are seeking an experienced Operations Manager to join our team at United Rentals. As a key member of our leadership team, you will be responsible for coordinating and directing the overall delivery of quality service to maximize branch productivity.

Key Responsibilities
  • Leadership and Management: Support the Branch Manager in implementing actions to achieve financial objectives, ensure compliance with company policies, and oversee sales efforts and business initiatives.
  • Performance Management: Responsible for the performance management of direct staff, including Inside Sales Reps, Drivers, and other staff as applicable.
  • Training and Development: Motivate, coach, and train personnel to promote a culture of safety and discipline.
  • Customer Service: Ensure world-class customer service and standard process compliance to ensure effective and efficient operations.
Requirements
  • Education: High School diploma; Bachelor's degree preferred.
  • Experience: 3+ years of sales and operational experience.
  • Industry Knowledge: Basic knowledge of the construction rental equipment industry or related.
  • Skills: Strong motivational and leadership skills, superior customer service, teamwork, and verbal/written communication skills.
  • Technical Skills: Proficient in Microsoft Office (particularly Excel).
Why United Rentals?

We are an award-winning company that truly cares about our people. We offer best-in-class benefits and perks that will support you and your family, including paid parental leave, United Compassion Fund, employee discount program, career development opportunities, and more.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.


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