Retail Cafe Manager

2 weeks ago


Appleton, Wisconsin, United States Scheels Full time
About the Role

We are seeking a highly motivated and experienced Retail Cafe Lead to join our team at Scheels. As a Retail Cafe Lead, you will be responsible for leading our cafe team and ensuring that our customers receive exceptional service and high-quality food and beverages.

Key Responsibilities
  • Prepare and sell fudge products to customers
  • Perform various cafe functions, including deli line, barista, grill, ice cream, baked goods, and fudge duties as assigned
  • Follow all food safety guidelines and ensure that all products are received and stored according to Standard Operating Guidelines
  • Assist in training new associates using kitchen tools, mentor checklists, and Standard Operating Guidelines
  • Manage cash control and till management according to Scheels Cashier Guidelines
  • Support side work, daily and detail cleaning schedules, opening and closing procedures
  • Maintain a working knowledge of cafe recipes and prepared foods
  • Ensure a clean and organized appearance of personal work space and surrounding areas
  • Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels' policies and procedures
Requirements
  • Customer Service: Treat co-workers, customers, and business partners with respect and professionalism
  • Culture: Approach daily tasks with energy and a sense of urgency, cultivate a deep desire to become a knowledge expert in your role
  • Team Mentality: Show a genuine interest in helping others before yourself, regardless of recognition or reward
  • Teach-ability: Consistently seek to learn, apply knowledge, and accept critical feedback
  • Dress Code: Meet Scheels' dress and grooming expectations to create a professional and welcoming environment
  • Efficiency: Demonstrate pride and ownership of your work while meeting expected deadlines
Education and Experience

The ideal candidate will have a high school education or up to one month of related experience or training, or an equivalent combination of education and experience.

Physical Requirements

Please be aware that our food may contain or come in contact with common allergens such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, and other potential allergens.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work - Exerting 20 to 50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.

Benefits

To see a full list of benefit offerings from Scheels, visit scheels.com/careers

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.


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