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Beverage Service Specialist

2 months ago

Cincinnati Ohio, United States The Lytle Park Hotel Full time

About The Lytle Park Hotel:
At The Lytle Park Hotel, we prioritize our team members.

We are committed to fostering a workplace that promotes inclusivity, growth, and overall well-being.

Our dedication to a People First culture is evident in our employee development initiatives, benefits, and our focus on building meaningful connections.

We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off, along with unique perks such as wellness programs and discounts.

Moreover, we are devoted to providing continuous training and development opportunities to empower our staff in advancing their careers.

Whether you are new to the hospitality sector or a seasoned expert, The Lytle Park Hotel provides a collaborative environment that encourages personal and professional growth.

Join us and discover the advantages of being part of a company that values its employees and is dedicated to delivering outstanding guest experiences.



Position Overview:
We are in search of a dedicated hospitality professional with a strong service orientation and a thorough understanding of guest experiences for the role of Beverage Service Specialist.

This role is essential in ensuring that all patrons receive an exceptional experience while being served in a Five Star manner.

The primary responsibilities of the Beverage Service Specialist include, but are not limited to:


  • Welcoming and seating guests promptly, presenting menus, making meal recommendations, and addressing inquiries regarding meal preparation.
  • Accurately taking orders and processing payments, adhering to cash handling protocols, and maintaining a balanced cash bank.
  • Serving orders promptly and professionally, ensuring proper presentation and garnishing before serving.
  • Regularly checking on guests' needs throughout the dining area, assisting with table clearing, and refilling beverages as necessary.
  • Possessing comprehensive knowledge of all menu items, including preparation methods and daily availability.
  • Completing side tasks such as polishing silverware, stocking supplies, and maintaining cleanliness as directed by management.
  • Reporting all gratuities received daily and documenting them appropriately.
  • Ensuring compliance with alcohol service regulations and promptly notifying management of any guest-related incidents.
  • Assisting with room service and bar duties as required.
  • Being able to carry trays and lift items weighing up to 30 pounds, and standing for extended periods.
  • Understanding emergency and safety protocols and adhering to key control procedures.
  • Delivering the highest quality of service to guests consistently and embodying the hotel's service standards.
  • Adhering to the uniform and appearance guidelines set forth by the hotel.
  • Performing additional duties as assigned by management.

Qualifications:

Successful candidates at The Lytle Park Hotel must embody our core values to help fulfill our mission of Honored Hospitality.


  • Positive Attitude
  • Authenticity
  • Integrity
  • Compassion
  • Enthusiasm
  • Open-Mindedness

Applicants should have at least one year of experience in hospitality, preferably with a background in Food & Beverage within a luxury setting. The Lytle Park Hotel is an equal opportunity employer, promoting diversity in the workplace. All qualified candidates will be considered for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other characteristic protected by law.