Club 38 Lead Food and Beverage

1 week ago

Cincinnati, Ohio, United States Boyd Gaming Full time

bJob Summary:/bbrbrThe Food and Beverage Lead at Club 38 is responsible for providing general leadership and work direction to department team members. This includes organizing and assigning work, prioritizing workload and assignments, directing department employees in the successful completion of assigned work, and enforcing department and company rules. The Food and Beverage Lead will also instruct and train department employees in the successful performance of their duties and other leadership and work direction duties as assigned by supervision.brbrbResponsibilities:/bbrbr Provide superior guest service by positively affecting interactions with guests and team members.br Inform guests of restaurant specials, feature items, and personal favorites.br Assist customers in the selection and purchase of menu items.br Work in cooperation with other service personnel to provide a high quality of service.br Prepare a variety of food and beverage orders according to established recipes and outlet standards.br Accurately account for and collect payment for all drink orders through the POS system in a timely manner.br Ensure the outlet is set up, maintained, and stocked according to established standards, continuously making sure all areas are clean and organized.br Use and maintain all assigned areas and equipment in a sanitary, safe, and effective manner.br Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up, and dress code of the restaurant.br Carry out duties with attention to detail, sanitation, and safety.br Ensure dining and serving areas are set up and maintained according to standard.br Responsible for all day-to-day activities in work areas to maintain service, product quality, and cashiering responsibilities.br Maintain a well-groomed, neat, and clean appearance.br Observe and adhere to Health Department regulations regarding food handling, storage, and cleanliness of work environment.br Abide by all State, State Gaming, Federal, and Corporate liquor regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.br Participate in liquor glassware removal, ensuring compliance with all Ohio Gaming Commission regulations.br Limit problems related to guests' excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course.br Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.br Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.br Perform other duties as assigned by management.brbrbRequirements:/bbrbr Demonstrated ability to effectively communicate with guests.br Demonstrated money-handling and math skills.br Demonstrated ability to operate a computerized cash register.brbrbAbout Us:/bbrbrBelterra Park Gaming is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state, and local law.

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