Public Services Assistant

3 weeks ago


Harrisburg, Pennsylvania, United States Dauphin County Library System Full time
Job Summary

We are seeking a highly skilled Public Services Assistant to join our team at the George & Hettie Love Memorial Library. As the first point of contact for our patrons, you will be responsible for providing exceptional customer service and ensuring a welcoming atmosphere for everyone entering the library.

Key Responsibilities:

  • Manage patron accounts through our online software
  • Help patrons locate library materials and provide Reader's Advisory services
  • Answer basic reference questions and provide information about library programs and services
  • Assist patrons with basic computer use, including troubleshooting issues
  • Provide courteous assistance to the public by phone and in person

Requirements:

  • High school diploma or General Equivalency Development (GED)
  • One year experience working with the public
  • Ability to lift 30 lbs. unassisted and reach high and low shelves
  • Independent transportation for travel to libraries, programs, and outreach locations

Work Schedule:

Part-time, 20 hours per week. Tuesday, Wednesday, Thursday, 2:15 PM- 7:15 PM & Saturday 9:15AM-2:15 PM.

Location:

George & Hettie Love Memorial Library, Harrisburg, PA



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