Library Assistant
4 weeks ago
We are seeking a highly skilled and customer-focused Public Services Assistant to join our team at the McCormick Riverfront Library. As the first point of contact for our patrons, you will be responsible for providing exceptional customer service, managing patron accounts, and assisting with library programs and services.
Key Responsibilities:
- Provide welcoming and courteous assistance to patrons in person and over the phone
- Manage patron accounts through our online software
- Help patrons locate library materials and provide Reader's Advisory services
- Assist with basic computer use and troubleshooting
- Provide information about library programs and services
Requirements:
- High school diploma or General Equivalency Development (GED)
- One year's experience working with the public
- Ability to lift 30 lbs. unassisted and to reach and bend to place books on shelves
- Independent transportation for travel to libraries, programs, and outreach locations
Work Schedule:
19.25 hours per week, Monday, Wednesday, and Thursday from 1:15 to 7:15pm and Friday from 1:00 to 5:15pm
Location:
McCormick Riverfront Library, Harrisburg PA
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