Retail Customer Service Representative

1 month ago


Riverview, Florida, United States Sam's Club Full time
Job Summary:

As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, addressing member inquiries, and resolving any issues that may arise. You will also be responsible for maintaining a clean and organized store environment, ensuring that our members feel welcome and valued.

Key Responsibilities:
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, ensuring that our members feel welcome and valued.
  • Process member purchases, handling cash, credit card transactions, and other payment methods.
  • Assist members with finding products, answering questions, and providing recommendations.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:
  • Competitive hourly wage.
  • Performance-based bonus awards.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans.

Why Join Our Team:
  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to make a positive impact on our members' lives.
  • Collaborative and supportive team environment.
  • Opportunities for professional growth and development.


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