Quality Assurance Manager

5 days ago

Saint Clair Shores, Michigan, United States Yates Industries Inc., Full time
Job Title: Quality Control Manager

Reports To: Plant Manager

FLSA Status: Exempt

Summary:

The Quality Control Manager is responsible for ensuring the quality of products, processes, and systems within Yates Industries Inc. This role involves directing, teaching, and monitoring the QC Team to achieve Management initiatives.

Duties and Responsibilities:

  • Develop and implement quality control processes and procedures.
  • Analyze production and quality data to identify trends and areas for improvement.
  • Ensure products and processes meet regulatory and company standards.
  • Investigate and resolve quality issues in a timely manner.
  • Develop and maintain good working relationships with clients.
  • Interview, hire, train, reward, and discipline employees.
  • Communicate quality issues and improvements to clients.
  • Drive continuous improvement initiatives.
  • Encourage a culture of quality within the organization.
  • Manage projects and monitor progress through project management reviews.
  • Resolve elevated issues internally and with clients.
  • Collaborate with Manufacturing and Purchasing Manager to ensure high-quality, competitively priced supplier-designed components.
  • Maintain safe operations by adhering to safety procedures and regulations.
  • Oversee all warranties and RMAs.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Math Ability:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Computer Skills:

Knowledge of Microsoft Excel, Made2Manage, Internet Explorer, Microsoft Office, and Microsoft Outlook.

Education/Experience:

Bachelor's degree from a four-year college or university. Minimum of 5-7 years of experience in quality control or quality assurance.

Specialized Training:

Machine shop experience is a plus.

Knowledge, Skills, and Other Abilities:

  • Ability to read blueprints.
  • Hydraulic and pneumatic cylinder knowledge is a plus.
  • Strong knowledge of project management tools.
  • Strong leadership skills, including building effective teams.
  • Demonstrated ability to moderate and lead projects and drive technical decisions.
  • Strong communication and presentation skills to customers and leadership.
  • Demonstrates a commitment to Quality, Lean Manufacturing, and continuous improvement.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

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