Community Associate

3 weeks ago


New Haven, Connecticut, United States Regus Management Group, LLC Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Community Associate. As a key member of our center team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members, and contributing to the overall success of our business.

Key Responsibilities
  • Provide exceptional customer service, responding to member inquiries, and resolving issues in a timely and professional manner.
  • Ensure the center is maintained to a high standard, including cleaning, organization, and overall appearance.
  • Assist with administrative tasks, such as data entry, filing, and other duties as required.
  • Develop and maintain strong relationships with members, understanding their needs and preferences to provide personalized support.
  • Collaborate with the center team to achieve business objectives, including sales, retention, and customer satisfaction.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Proven customer service experience, with a focus on delivering exceptional service and resolving issues in a timely manner.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills, including Microsoft Office and other software applications.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.
What We Offer
  • A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team-oriented culture.
  • A chance to make a real difference in the lives of our members and contribute to the success of our business.


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