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Customer Care Associate

2 months ago

Bloomington, Indiana, United States Fifth Third Full time
Role Overview

As a Customer Service Representative, you will play a crucial role in delivering exceptional support to our clients. Your primary responsibility will be to ensure that every interaction reflects our commitment to quality service.

Key Responsibilities
  • Deliver outstanding customer support in every engagement.
  • Guide clients to the right business partner for in-depth consultations.
  • Actively manage risks by sharing insights and raising concerns.
Expectations

We value open communication and collaboration. You will be expected to:

  • Engage with clients professionally and empathetically.
  • Work closely with various teams to enhance the customer experience.
  • Maintain accountability in all interactions, ensuring client satisfaction.

Join us at Fifth Third to contribute to a culture of excellence in customer service.