Customer Service Lead
5 days ago
MOD Pizza is a fast-growing restaurant chain that's passionate about serving high-quality pizzas and salads to our customers. We're committed to creating a positive and inclusive work environment where everyone feels valued and empowered to succeed.
Job SummaryWe're seeking a skilled and motivated Customer Service Lead to join our team. As a Customer Service Lead, you'll be responsible for providing exceptional customer service, leading by example, and ensuring that our customers have an amazing experience at MOD Pizza.
Key Responsibilities:- Provide exceptional customer service and ensure that our customers have an amazing experience at MOD Pizza.
- Lead by example and demonstrate MOD values and behaviors.
- Coach and train team members to provide excellent customer service.
- Partner with the General Manager to engage with the community and promote MOD Pizza.
- Stay calm and focused in busy restaurant operations.
- Minimum of 1 year of customer service or restaurant leadership experience.
- Experience successfully leading, coaching, training, and motivating front-line employees.
- Ability to think strategically and act tactically.
- Ability to stay calm and focused in busy restaurant operations.
- Must be at least 18 years old.
This is a fantastic opportunity to join a dynamic and growing company that's passionate about serving high-quality pizzas and salads to our customers. As a Customer Service Lead, you'll have the opportunity to develop your leadership skills, work with a talented team, and make a real difference in the lives of our customers.
At MOD Pizza, we believe in creating a world that works for and includes everyone. We're committed to diversity, equity, and inclusion, and we're looking for talented individuals who share our values.
If you're passionate about customer service, leadership, and making a difference in the lives of others, we'd love to hear from you
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