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Technical Support Analyst

2 months ago


Yonkers, New York, United States UPS Full time

Job Overview

Position: Desktop Support Technician

Work Environment: On-site role

Schedule: Tuesday to Saturday, 8-hour shifts, 4:00 am - 12:30 pm EST

Key Responsibilities:

  • Deliver technical assistance for network systems and internal applications
  • Set up, configure, and resolve issues related to desktop computers, servers, and network connectivity
  • Support users with inquiries regarding hardware and software
  • Address customer service inquiries and troubleshoot technical problems

Required Qualifications:

  • Excellent communication abilities
  • Familiarity with Microsoft Operating Systems and various software tools
  • Preferred technical certifications
  • Previous experience in a technical role is advantageous

Compensation & Benefits:

Monthly salary ranges from $5,765 to $10,685

Opportunity for bonuses based on organizational performance

Comprehensive benefits package including medical, dental, vision, retirement plans, and more

Employment Type: Permanent

Company Information: UPS is committed to equal employment opportunities