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Technical Support Analyst
2 months ago
Job Overview
Position: Desktop Support Technician
Work Environment: On-site role
Schedule: Tuesday to Saturday, 8-hour shifts, 4:00 am - 12:30 pm EST
Key Responsibilities:
- Deliver technical assistance for network systems and internal applications
- Set up, configure, and resolve issues related to desktop computers, servers, and network connectivity
- Support users with inquiries regarding hardware and software
- Address customer service inquiries and troubleshoot technical problems
Required Qualifications:
- Excellent communication abilities
- Familiarity with Microsoft Operating Systems and various software tools
- Preferred technical certifications
- Previous experience in a technical role is advantageous
Compensation & Benefits:
Monthly salary ranges from $5,765 to $10,685
Opportunity for bonuses based on organizational performance
Comprehensive benefits package including medical, dental, vision, retirement plans, and more
Employment Type: Permanent
Company Information: UPS is committed to equal employment opportunities