Technical Support Specialist
4 weeks ago
The SUNY Westchester Community College is seeking a highly skilled Technical Support Specialist to provide on-site facilitation of learning and technical support for the ATTAIN lab.
The incumbent will work in collaboration with EOC Administrators and UCAWD ATTAIN Statewide Coordinators to become proficient in the use of the ISI courseware, Microsoft training resources, and any third-party software.
The successful candidate will create, monitor, and update a monthly schedule for lab operations and training sessions, submit monthly status reports, and provide initial orientation for all new participants.
They will also assist with Summer Institute, ATTAIN registration for all new WEOC students, and attend WEOC program orientations.
The incumbent must possess a high school or equivalency diploma and three years of experience in the area of specialty, as well as proficiency in Microsoft Office applications and Microsoft certifications.
Strong communication, written, organizational, and presentation skills are required, along with the ability to work independently.
The starting salary is $55,138, with additional compensation with seniority steps maximizing at a salary of $67,566.
Benefits include comprehensive health coverage, a choice of defined benefit or defined contribution pension plan, generous leave benefits, and access to tax sheltered annuities and a deferred compensation plan.
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