IT Systems Support Specialist

2 weeks ago


Étreux, Hauts-de-France, United States Boston University Full time
Job Overview

This is an exciting opportunity to join the IT team at Boston University as an IT Systems Support Specialist. We are offering a competitive salary of $85,000 per year for this full-time position.

The successful candidate will be responsible for providing technical support for all university staff, including troubleshooting and resolving network-related issues. They will also be responsible for managing and maintaining the university's network infrastructure.

To be successful in this role, you will need to have strong technical skills, including knowledge of network protocols and technologies, operating systems, and system administration tools. You will also need to have excellent customer service and communication skills.

Key Responsibilities:

  • Provide technical support for all university staff
  • Troubleshoot and resolve network-related issues
  • Manage and maintain the university's network infrastructure
  • Collaborate with other IT staff to identify and resolve network-related issues

Requirements:

  • Bachelor's degree or equivalent/relevant experience
  • 3-5 years of related experience
  • Strong technical skills, including knowledge of network protocols and technologies, operating systems, and system administration tools
  • Excellent customer service and communication skills

Benefits:

  • Competitive salary of $85,000 per year
  • A hybrid workplace with a mix of remote, hybrid, and in-person work arrangements
  • Health and Well Being Benefits including Gender Affirming Healthcare; Paid Time Off; Holidays & Intersession; Tuition Remission; and Professional Development through Boston University


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