Logistics Support Specialist
2 weeks ago
Position Summary: The Supply Chain Associate is tasked with ensuring top-notch customer satisfaction while meticulously managing all relevant documentation. This role involves direct interaction with clients and operates under general oversight.
Key Responsibilities:
- Engage in front counter sales activities.
- Provide exceptional customer service by welcoming and assisting all clients.
- Handle all inquiries regarding parts from clients through various communication channels.
- Research and locate parts for clients using appropriate catalogs and online resources.
- Retrieve parts for client orders.
- Complete orders by issuing parts to customers.
- Process invoices for parts and equipment for external clients.
- Coordinate with the purchasing team for any required parts procurement.
- Track and follow up on all outstanding sales orders.
- Assist in conducting inventory counts as needed.
- Occasionally help load parts and equipment onto customer vehicles.
- Participate in the on-call rotation schedule.
- Maintain a clean and safe working environment.
- Engage in training programs provided by Air Compressor Solutions.
Qualifications:
- Experience in front counter sales.
- High school diploma or GED equivalent.
- A minimum of 2 years of experience in parts management.
- Ability to perform tasks requiring manual dexterity.
- Physical capability to stand, walk, sit, climb, balance, stoop, kneel, crouch, and crawl as necessary.
- Capacity to lift and/or move up to 50 lbs., and occasionally up to 100 lbs. with assistance.
- Willingness to work in varying temperature conditions.
- Ability to operate forklifts.
- Military experience with honorable discharge is a plus.
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