Vehicle Service Expert

18 hours ago


Concord, North Carolina, United States Hendrick Automotive Group Full time

About the Position:

We are seeking a highly motivated and results-driven Automotive Service Consultant to join our team at Honda of Concord. As an integral part of our service department, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Sales and Customer Service: Work with customers to identify required maintenance and advise them on necessary and recommended services.
  • Scheduling and Coordination: Schedule appointments with customers and ensure timely completion of services.
  • Estimating and Documentation: Compute costs of replacement parts and labor to restore vehicles to condition specified by customers.
  • Communication and Teamwork: Communicate effectively with customers and company personnel to ensure seamless service delivery.

Requirements and Qualifications:

To succeed in this role, you should have previous experience in automotive or customer service industries, with excellent interpersonal, customer service, and organizational skills. Additionally, you must possess intermediate skills in Microsoft Office products and knowledge of dealership management systems.

Benefits:

Hendrick Automotive Group offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. The estimated salary range for this position is $60,000 - $80,000 per year, depending on experience.


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