Service Advisor
1 week ago
We are seeking a skilled Service Advisor to join our team at Hendrick Automotive Group. In this role, you will play a crucial part in ensuring our customers receive exceptional service and sales experience.
About the JobSalary: $55,000 - $65,000 per year, based on experience
This is a full-time opportunity with a competitive benefits package, including health insurance, retirement savings plan, and paid time off.
Responsibilities- Sell, identify, and document service, maintenance, and repair services for customers
- Schedule appointments with customers and ensure timely completion of services
- Work with technicians to diagnose and resolve vehicle issues
- Communicate effectively with customers to understand their needs and provide solutions
- Meet dealership standards for repair and order production, while maintaining high CSI scores
- Prior experience in automotive or customer service industries
- Working knowledge of mechanical operations of vehicles
- Excellent interpersonal, customer service, and organizational skills
- Ability to work in a fast-paced environment and multitask efficiently
- Valid Driver's License and intermediate skills in Microsoft Office products
Our team members enjoy a range of benefits, including:
- Competitive salary and bonuses
- Health, dental, and vision insurance
- 401(k) retirement savings plan with company match
- Paid time off and holidays
- Opportunities for professional growth and development
Hendrick Automotive Group is a leading provider of automotive services, committed to delivering exceptional customer experiences. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share a passion for excellence.
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