Service Advisor

1 week ago


Concord, North Carolina, United States Hendrick Automotive Group Full time
Job Summary

We are seeking a skilled Service Advisor to join our team at Hendrick Automotive Group. In this role, you will play a crucial part in ensuring our customers receive exceptional service and sales experience.

About the Job

Salary: $55,000 - $65,000 per year, based on experience

This is a full-time opportunity with a competitive benefits package, including health insurance, retirement savings plan, and paid time off.

Responsibilities
  • Sell, identify, and document service, maintenance, and repair services for customers
  • Schedule appointments with customers and ensure timely completion of services
  • Work with technicians to diagnose and resolve vehicle issues
  • Communicate effectively with customers to understand their needs and provide solutions
  • Meet dealership standards for repair and order production, while maintaining high CSI scores
Requirements
  • Prior experience in automotive or customer service industries
  • Working knowledge of mechanical operations of vehicles
  • Excellent interpersonal, customer service, and organizational skills
  • Ability to work in a fast-paced environment and multitask efficiently
  • Valid Driver's License and intermediate skills in Microsoft Office products
Benefits

Our team members enjoy a range of benefits, including:

  • Competitive salary and bonuses
  • Health, dental, and vision insurance
  • 401(k) retirement savings plan with company match
  • Paid time off and holidays
  • Opportunities for professional growth and development
Why Join Us?

Hendrick Automotive Group is a leading provider of automotive services, committed to delivering exceptional customer experiences. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share a passion for excellence.



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