Restaurant General Manager

4 days ago

Frisco Texas, United States Omni Hotels & Resorts Full time

Job Title: General Manager - Trick Rider Restaurant

Job Summary:

Omni Hotels & Resorts is seeking an experienced General Manager for Trick Rider specialty restaurant. Trick Rider is a new age supper club serving luxury, curated food and tricked up cocktails, wines, and distilled spirits. It is experiential with swagger. A Frisco eatery like no other, featuring shellfish and a stable of premium cut meats. Sit ringside at the chef's table or at the horseshoe bar. A performance playing homage to traditions with a modern twist.

Responsibilities:

  • Monitor dining rooms for seating availability, service, safety, cleanliness and wellbeing of restaurant guests.
  • Maintain full familiarity with menus and knowledge of beverage offerings.
  • Ensure all staff has completed side work checklists for dining room.
  • Assist in overall management of the outlet.
  • Spot check liquor pars and order daily supplies.
  • Hold pre-shift meetings.
  • Follow up on established training steps.
  • Handle guest comments and complaints and ensure member and guest satisfaction.
  • Communicate with guests and receive feedback.
  • Stay on the floor during peak hours.
  • Observe, teach and correct staff's service in a professional manner.
  • Examine food preparation and beverage presentation.
  • Responsible for scheduling, completing weekly payroll, and forecasting.
  • Participate in interviewing/recruiting new employees.
  • Prepare maintenance requests and follow-up.
  • Monitor food and liquor requisitions and food waste.
  • Check bar controls shot glass use, red lining, and bottles totally empty daily.
  • Responsible for performance management for staff, including monitoring attendance, conducting annual reviews, facilitating department meetings, disciplinary actions.
  • Maintain knowledge of the resort property and events.
  • Conduct monthly department meetings.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
  • Participate in company required trainings.

Qualifications:

  • Must have and maintain current Texas Food Handlers and TABC certifications.
  • 3 years' experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a 4-star high volume restaurant or hotel.
  • Ability to clearly and pleasantly communicate both verbally and in writing with guests, members, management and co-workers, both in person and by telephone.
  • Must be able to work in a fast-paced environment and multitask.
  • Prior serving and cash handling experience required.
  • Must be able to work flexible shift including nights, weekends, and holidays.
  • Collaborate with culinary team in creative in food presentations, specials and promotions.
  • Familiarity with food and beverage cost controls.
  • Understanding previous culinary training or experience with Menu Design.

Working Environment:

  • Interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
  • Exposure to various hazardous chemicals.
  • Exposure to food items and beverages.

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