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Customer Service Specialist
2 months ago
Midas Auto Service - JC is seeking an Automotive Service Consultant to enhance our team. In this role, you will serve as the primary liaison between our clientele and the service team, delivering knowledgeable guidance and ensuring outstanding customer satisfaction.
- Key Responsibilities:
- Welcome customers and guide them to the appropriate service personnel
- Collaborate with technicians regarding required maintenance and repairs
- Inform customers about service alternatives and product offerings
- Oversee the workflow and scheduling within the service department
- Foster positive relationships with customers
- Coordinate with technicians on parts procurement
If you possess excellent communication abilities, a solid understanding of automotive services, and a commitment to customer care, we invite you to consider joining the Midas Auto Service - JC team.