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Customer Experience Specialist

2 months ago


Smithfield, Ohio, United States SONIC Drive-In Full time

**Job Summary**

Sonic Drive-In is seeking a skilled and enthusiastic Carhop or Skating Carhop to join our team. As a Carhop, you will be responsible for providing exceptional customer service, ensuring a fast and friendly experience for our guests.

Key Responsibilities:

  • Deliver food and beverages to customers in a timely and efficient manner.
  • Provide a warm and welcoming experience for every guest, ensuring a positive and memorable experience.
  • Operate a cash register and process transactions accurately and efficiently.
  • Maintain a clean and safe work environment, adhering to Sonic's high standards of quality and service.
  • Work effectively as part of a team, supporting colleagues and contributing to a positive and productive work environment.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Basic math and reading skills, with the ability to accurately handle cash and operate a point-of-sale system.
  • Availability to work a variety of shifts, including nights, weekends, and holidays.
  • Ability to lift up to 25 pounds and stand for long periods of time.

Benefits:

  • Competitive hourly wage and opportunities for advancement.
  • Flexible scheduling and opportunities for overtime.
  • Free meals and uniforms.
  • Opportunities for professional growth and development.