Customer Support Specialist
4 weeks ago
We are seeking a Customer Support Specialist to join our team at Fidelity Investments. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, helping them to achieve their financial goals.
Key Responsibilities:
- Provide timely and effective support to clients via phone, email, and chat
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to resolve complex customer issues
- Stay up-to-date on product and service offerings to provide accurate information to clients
Requirements:
- 1+ year of customer service experience
- Proficiency in English and Spanish (or other languages as required)
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.
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