Customer Support Specialist

4 weeks ago


Smithfield, Ohio, United States Fidelity Investments Full time
Make a Difference in the Lives of Others

We are seeking a Customer Support Specialist to join our team at Fidelity Investments. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, helping them to achieve their financial goals.

Key Responsibilities:

  • Provide timely and effective support to clients via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date on product and service offerings to provide accurate information to clients

Requirements:

  • 1+ year of customer service experience
  • Proficiency in English and Spanish (or other languages as required)
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.



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