IT Systems Administration Manager
2 weeks ago
Second Avenue Realty is a leading platform for institutions to invest in single-deeded residential assets while maintaining control and visibility. Our proprietary technology and exclusive relationships enable us to bring scale to scattered single-family investment homes, a previously untunable asset class. We provide comprehensive sourcing, acquisition, and property management services for our clients.
We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform – www.secondavenue.com
Key Responsibilities- Implement and administer the organization's IT systems, including desktop, server hardware, operating systems, and applications.
- Analyze and resolve complex problems associated with server hardware, security, and server application software.
- Provide direct support for hardware/software setup, trouble ticket resolution, and helpdesk management.
- Establish rapport and relationships with Senior Management, vendors, and carriers.
- Act as a liaison between other Information Technology teams in affiliated companies.
- In-depth technical knowledge and experience with network equipment, dynamic routing protocols, WAN, LAN, firewalls, and voice technologies.
- Technical background on IBM PC/AT compatible hardware and peripherals.
- Knowledge of Active Directory, Group Policy, SMTP protocol, DHCP, TCP/IP, WINS, and DNS.
- Project Management Disciplines & Tools.
- Strong emphasis on documentation creation, curation, and management.
- Able to handle multiple projects and tasks simultaneously and coach, mentor, and lead less experienced individuals.
- BS in computer-related field or equivalent experience.
- Microsoft Certification or equivalent experience.
- At least 10 years of experience with:
- Ethernet network environment and peripherals.
- Cisco Unified Communications Solutions; Voice Over IP.
- HP, IBM, or Dell servers.
- VMWare or Hyper-V.
- Windows Server 2008 R2 to Windows Server 2016.
- Exchange 2010 to Exchange 2016 or Office 365.
- Providing customer service support network monitoring tools.
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