Territory Service Representative

3 weeks ago

Rio Rancho, New Mexico, United States Ecolab Full time
About the Role

We are seeking a highly motivated and customer-focused Territory Service Representative to join our team at Ecolab. As a Territory Service Representative, you will be responsible for providing exceptional service and sales support to our customers in the hospitality and foodservice industries.

Key Responsibilities
  • Conduct preventative and corrective maintenance on laundries and dish machines, dispensing equipment, and systems.
  • Assist in the installation of equipment and solutions.
  • Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts.
  • Leverage tools and technology to conduct service visits and recommend unique programs and solutions to customers.
  • Demonstrate safe equipment use, ensuring customer operations are fully functional, and teams are properly trained.
  • Provide emergency service to existing customers via phone or in person, as needed.
  • Manage equipment, parts, and inventory to control costs.
Requirements
  • High School Diploma or GED.
  • 1 year of mechanical service, customer service, food service, or hospitality industry-related experience OR Associate Degree.
  • Availability to provide emergency assistance to customers, which may occur at night, on weekends, and over holidays.
  • Must have a valid driver's license and acceptable Motor Vehicle Record.
Preferred Qualifications
  • Associate degree.
  • Previous mechanical problem-solving experience (e.g., plumbing, electrical, HVAC, and/or mechanical experience) in a military environment and/or industries related to food service, laundry, housekeeping, hospitality, and/or pool and spa.
  • Previous sales experience.
About Ecolab

Ecolab is a leading global provider of solutions and services for the hospitality, foodservice, and institutional markets. We are committed to helping our customers achieve clean water, safe food, and healthy environments.

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