Sales Associate
5 days ago
Job Title: Sales Associate - Fashion Retail
Job Summary:
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Forever 21. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a welcoming store environment, and driving sales through effective selling techniques.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and needs in a timely and professional manner.
- Maintain a welcoming store environment, ensuring that the sales floor, fitting rooms, and visual displays are visually appealing and well-organized.
- Drive sales through effective selling techniques, including introducing current sales, promotions, and credit card applications to customers.
- Process sales transactions and maintain proper accountability at registers.
- Process merchandise returns and exchanges courteously and under company guidelines.
- Speak positively about the brand, customers, and team members, demonstrating initiative, teamwork, and ownership in every interaction.
- Maintain the visual standards for the selling floor, fitting rooms, visual displays, and presentations.
- Assist in daily store recovery, before, during, or after store opening hours.
- Adhere to company policies, procedures, and loss prevention practices.
- Share feedback and ideas with management to improve store processes.
- Adapt to a fast-paced environment, managing multiple tasks and priorities.
- Provide support for all cross-functional departments.
Requirements:
- Must be at least 16 years of age.
- Minimum of one year of retail sales experience and previous cash handling experience is preferred.
- Must be energetic and charismatic.
- Must have strong communication, organizational, and time management skills.
- Must have excellent interpersonal skills and be able to act with integrity and business maturity.
- Must be able to complete sales transactions in the POS register system.
- Must be available to work a flexible schedule, including evenings, weekends, and holidays.
- Must be able to spend up to 100% of working time standing and walking.
- Must be able to lift and carry up to 50 pounds.
- Must be able to perform repetitive finger, hand, and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.
Benefits:
- Competitive hourly rate of $16.00.
- 401(k) plan.
- Overtime pay.
- Flexible work schedule.
- Generous employee discount program.
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