Customer Service Representative
1 month ago
VillageCareMAX is seeking a skilled Member Services Representative to handle all calls that come through our call center. As the main point of communication, you will assist members in accessing services, solving problems, and communicating with other members of the Interdisciplinary Care Team.
Some of your daily activities will include:
- Handling incoming telephone calls and answering questions for members and providers
- Assisting members in accessing all necessary covered and non-covered services in conjunction with plan of care
- Data entry for authorizations under the direction of the Care Management Supervisor
- Arrange appointments with physicians and other health care provider services
- Assist members in selection of participating providers that will help them improve the quality and outcomes of care
We are looking for someone with 3+ years of experience in a related healthcare call center or service environment. A high school diploma is required, and an Associate's degree is strongly preferred. Bilingual - Cantonese/Mandarin is required.
VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care.
Benefits:
- PTO package, 10 Paid Holidays, Personal and Sick time, Medical/Dental/Vision, HRA/FSA, Education Reimbursement, Retirement Savings 403(b), Life & Disability, Commuter Benefits, Paid Family Leave, Additional Employee Discounts
VillageCare is an Equal Opportunity Employer.
-
Customer Service Representative
1 month ago
New York, New York, United States Visiting Nurse Service of New York Full timeContact Center Customer Service RepresentativeVisiting Nurse Service of New York is seeking a skilled Contact Center Customer Service Representative to provide exceptional customer service to our clients and stakeholders. As a key member of our contact center team, you will be responsible for resolving customer inquiries and complaints in a timely and...
-
Customer Service Representative
4 weeks ago
New York, New York, United States QT Communications & Technology Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at QT Communications & Technology. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat support.Key Responsibilities:* Answer...
-
Customer Service Representative
4 weeks ago
New York, New York, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet...
-
Customer Service Representative
1 month ago
New York, New York, United States Resorts Atlantic City Full timeJob Title: Customer Service RepresentativeJoin Resorts Atlantic City as a Customer Service Representative and be part of a dynamic team dedicated to delivering exceptional customer experiences. As a key member of our call center team, you will be responsible for handling customer inquiries, resolving issues, and providing personalized support to our...
-
New York, New York, United States Shoe Service Plus Inc Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Shoe Service Plus Inc. The ideal candidate will have experience in after-sales service for shoe and handbag repair, with a passion for delivering exceptional customer experiences.Key ResponsibilitiesProvide expert advice and assistance to customers on leather repair and...
-
Customer Service Representative
4 weeks ago
New York, New York, United States Apple Bank for Savings Full timeAt Apple Bank for Savings, we are seeking a skilled Customer Service Representative to provide exceptional service to our clients. This role involves engaging with customers in a friendly and professional manner, resolving service-related issues in a timely and efficient manner, and conducting business ethically.Key responsibilities include:Providing...
-
Customer Service Representative
3 weeks ago
New York, New York, United States Dallas Smock - State Farm Agent Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to promote our...
-
Customer Service Representative
4 weeks ago
New York, New York, United States Bison Full timeJob Title: Customer Service RepresentativeAt Bison, we are seeking a highly skilled Customer Service Representative to join our Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:* Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
4 weeks ago
New York, New York, United States The Housing Company Full timeWe are seeking a skilled Customer Service Representative to join our team at The Housing Company. As an Online Chat Support Representative, you will be responsible for providing exceptional customer support via email, chat, and direct messaging.Key Responsibilities:Resolve customer issues in a timely and professional mannerProvide effective solutions and...
-
Customer Service Representative
1 month ago
New York, New York, United States eCruit Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues in a professional and timely...
-
Customer Service Representative
3 weeks ago
New York, New York, United States Shift - Actions, Perspective, Future Full timeWe're looking for a highly skilled customer service representative to join our team. As a customer service representative, you will be responsible for providing top-notch support to our customers. This includes fielding calls, responding to emails, and resolving issues in a timely and professional manner. If you have a passion for helping others and a...
-
Customer Service Representative
4 weeks ago
New York, New York, United States Sterling Engineering Inc. Full timeJob DescriptionAt Sterling Engineering Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for resolving customer inquiries, processing orders, and maintaining customer account details.Key Responsibilities:Resolve customer inquiries and process orders in a...
-
Customer Service Representative
4 weeks ago
New York, New York, United States One Call Concepts Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at One Call Concepts. As a Customer Service Representative, you will be responsible for answering incoming calls and assisting customers with locate requests and resolving customer inquiries.Key Responsibilities: Answer incoming calls and assist customers with locate...
-
Customer Service Representative
4 weeks ago
New York, New York, United States rabbittransit Full timeCustomer Service Representative Job SummaryAt rabbittransit, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service department, you'll play a vital role in providing safe, reliable, and customer-centered mobility services to our community.Key Responsibilities:Answer customer calls with politeness and...
-
Customer Service Representative
4 weeks ago
New York, New York, United States Food Lion Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide fast, easy, flexible, and friendly...
-
Customer Service Representative
1 month ago
New York, New York, United States Sterling Engineering Inc. Full timeJob Title: Customer Service RepresentativeAt Sterling Engineering Inc., we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their inquiries, and ensuring their satisfaction with...
-
Customer Service Representative
4 weeks ago
New York, New York, United States eTeam Full timeJob Title: Customer Service RepresentativeDepartment: Corporate Payroll OperationJob Description:The Customer Service Representative will handle various customer service tasks related to scheduling clinic appointments for patients. Responsibilities include:Scheduling and rescheduling clinic appointments.Making reminder calls to patients.Answering customer...
-
Customer Service Representative
4 weeks ago
New York, New York, United States TEKsystems Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will provide exceptional customer service to our clients in a fast-paced retail environment.Key Responsibilities:Provide customer service to clients in a retail environmentAssist...
-
Customer Service Representative
4 weeks ago
New York, New York, United States Dallas Smock - State Farm Agent Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Service Representative for Dallas Smock - State Farm Agent, you will be the face of our company, building strong relationships with our customers and providing them with...
-
Customer Service Representative
4 weeks ago
New York, New York, United States Voya Financial Full timeKey ResponsibilitiesThe Participant Services Representative plays a vital role in delivering exceptional customer service to participants in employer-sponsored retirement plans. This includes answering inbound calls, assessing participant needs, and providing service resolution through clear and concise explanations of plan features and benefits.Key Skills...