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Billing Support Specialist
2 months ago
Position: Satellite Office Clerk
Reports to: Billing Coordinator - Charges
Classification: Hourly, Non Exempt
Objective: Under the guidance of the Billing Coordinator, this role is responsible for overseeing the billing support processes for client locations that are geographically distinct from the main operations of Coronis Health. This position entails managing the daily administrative and operational tasks of an assigned satellite office, ensuring timely preparation and submission of charges to the Coronis office in accordance with established protocols.
Key Responsibilities:
- Facilitate the billing support process at the satellite office.
- Compile patient demographic and anesthesia records for integration into the KAM billing system.
- Verify that all necessary information is included prior to digital submission.
- Conduct daily, weekly, and monthly reconciliation of charges following established policies and procedures.
- Develop alternative methods for charge capture during system outages or staff absences.
- Oversee on-site Information Request (IR) processes to obtain missing or incomplete data for claims processing.
- Collaborate with relevant department personnel, facility staff, or anesthesiologists to collect required information.
- Ensure adequate office supplies are maintained.
- Maintain consistent communication with the Billing Coordinator and other staff as necessary.
- Foster positive working relationships with ambulatory surgery centers, client business offices, and hospital personnel.
- Respond to patient and client inquiries professionally.
- Perform additional duties as assigned.
Qualifications:
- High school diploma or equivalent required.
- Minimum of one year of experience in a medical office setting preferred.
- Familiarity with medical billing, accounts receivable, and accounts payable processes.
- Understanding of billing practices and procedures.
- Knowledge of coding operational policies.
- Awareness of HIPAA regulations concerning patient information.
- Strong communication, organizational, and time management skills.
- Proficiency in computer applications, including KAM billing system, Word, and Excel.
- Flexibility to assist in various accounts and areas as needed.
- Proactive in identifying issues and proposing solutions to enhance service delivery.
- Ability to meet established production and accuracy standards.
- Capacity to follow detailed instructions and guidelines specific to accounts.
- Skill in interpreting policies and regulations.
- Aptitude for reviewing documents for accuracy and completeness.
- Effectiveness in scheduling tasks and assignments.
Physical Requirements: The physical demands outlined are representative of the capabilities required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these essential functions.
The Coronis Family of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
