Branch Support Specialist I
1 day ago
We are seeking a highly skilled and detail-oriented Branch Support Specialist I to join our team at American 1 Credit Union. This role is responsible for providing exceptional support to our members and branch operations teams, ensuring seamless execution of IRA, HSA, ESA, and Coverdell account transactions.
Key Responsibilities:- Provide expert knowledge on IRA, HSA, ESA, and Coverdell products, procedures, and policies to internal staff and members.
- Ensure accuracy and quality control of documents and system data entry for IRA, HSA, ESA, and Coverdell accounts.
- Collaborate with department teams to achieve common organizational goals and objectives.
- Support training and development of branch operations staff, ensuring they have the necessary skills and knowledge to excel in their roles.
- Stay up-to-date with industry regulations and credit union policies, ensuring compliance and adherence to all relevant guidelines.
- Bachelor's degree or 2+ years of experience in a financial services role.
- Certified IRA Specialist (CIS) certification preferred.
- Excellent verbal and written communication skills, with the ability to effectively engage with members and internal staff.
- Strong analytical skills, with the ability to perform advanced problem-solving and data analysis.
- Ability to work independently and as part of a team, with a focus on delivering exceptional results and exceeding expectations.
- A competitive hourly rate of $23.63.
- A comprehensive benefits package, including health, dental, vision, and responsible time off.
- The opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional member experiences.
- Professional development and growth opportunities, with a focus on helping you achieve your career goals.
At American 1 Credit Union, we are committed to creating a culture that is inclusive, diverse, and equitable. We believe in empowering our employees to make a positive impact in our community, and we are excited to have you join our team
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Technical Support Specialist I
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