Retail Customer Experience Ambassador

3 weeks ago


St Louis, Missouri, United States Family Dollar Full time

Family Dollar Job Overview


Family Dollar, Inc. is a leading retailer with a long history of serving communities across the United States.


Salary Range: $25,000 - $35,000 per year



Job Description:


As a Retail Customer Experience Ambassador with Family Dollar, you will be the face of the company, responsible for creating a positive and welcoming environment for all customers. Your primary focus will be on providing exceptional customer service, ensuring a seamless shopping experience, and maintaining a clean and organized store.


In this role, you will work closely with the Store Manager to ensure asset protection duties are met, observing transactions at the register and activity throughout the store. You will be expected to maintain a high level of awareness of customers while they are in the store, addressing any concerns or issues promptly.


Key Responsibilities:


• Greet and assist customers in a positive, approachable manner, maintaining a positive company image


• Assist Store Manager in asset protection duties, being aware of customers while they are in the store


• Observe transactions at the register and activity throughout the store


• Maintain a clean and organized store, adhering to company standards


• Provide exceptional customer service, addressing any concerns or issues promptly



Required Skills and Qualifications:


• Excellent communication and interpersonal skills


• Ability to work in a fast-paced environment, handling multiple tasks simultaneously


• Strong problem-solving and conflict resolution skills


• Basic math skills and accuracy with handling cash and operating a cash register


• Ability to work a variable schedule, including mornings, afternoons, evenings, and weekends



Benefits:


• Competitive salary range ($25,000 - $35,000 per year)


• Opportunities for career advancement and professional growth


• Comprehensive training and development programs


• A fun and supportive work environment


• Discounts on Family Dollar products and services



How to Apply:


If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website or in-store. We look forward to welcoming you to the Family Dollar team



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