Account Management Expert

4 days ago


Charlotte, North Carolina, United States APR Full time
Job Description:
As a Commercial Lines Account Manager at APR, you will play a key role in managing a diverse portfolio of commercial insurance accounts. Your primary responsibility will be to nurture client relationships by understanding their needs and providing exceptional service.

Main Responsibilities:
  • Manage a book of commercial lines accounts to ensure high levels of customer satisfaction.
  • Respond promptly and professionally to client inquiries regarding policy and coverage.
  • Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or additional lines of coverage.
  • Work closely with producers to market new business and negotiate renewals, ensuring optimal coverage/cost ratios.
  • Establish and maintain strong relationships with carrier representatives and underwriters.

Requirements:
  • A minimum of 5-7 years of experience in commercial lines account management or related role in the insurance industry.
  • Property and Casualty license required.
  • Preferred designations: Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), or equivalent.
  • Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360.
  • Strong knowledge of various types of commercial insurance policies.
  • Excellent written and verbal communication skills to effectively communicate with clients, team members, and carriers.
  • Ability to manage multiple tasks, set priorities, and meet deadlines.

Location: Charlotte, NC | Remote Days
Salary: $78,000 - $88,000 base salary


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