Customer Service and Storage Operations Manager

4 weeks ago


Boca Raton, Florida, United States Public Storage Full time
Job Overview

Public Storage is seeking a highly skilled Customer Service and Storage Operations Manager to join our team.

This role is responsible for providing exceptional customer service, managing storage operations, and ensuring a positive experience for our customers.

The ideal candidate will have a strong background in customer service, sales, and operations management, with the ability to work independently and as part of a team.

We offer a competitive salary, benefits package, and opportunities for career growth and development.

Key Responsibilities:

  • Provide exceptional customer service to our customers, responding to their needs and resolving issues in a timely and professional manner.
  • Manage storage operations, including inventory management, cash handling, and facility maintenance.
  • Work closely with our sales team to ensure a seamless customer experience, from initial contact to move-in and beyond.
  • Develop and implement processes to improve customer satisfaction, retention, and revenue growth.
  • Collaborate with our operations team to ensure compliance with company policies and procedures.

Requirements:

  • 2+ years of experience in customer service, sales, or operations management.
  • Proven track record of providing exceptional customer service and resolving complex issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work independently and as part of a team, with a strong focus on results and customer satisfaction.
  • High school diploma or equivalent required; bachelor's degree preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply:

Apply now to join our team and take the first step towards a rewarding and challenging career with Public Storage.



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