Customer Service and Storage Operations Manager
4 weeks ago
Public Storage is seeking a highly skilled Customer Service and Storage Operations Manager to join our team.
This role is responsible for providing exceptional customer service, managing storage operations, and ensuring a positive experience for our customers.
The ideal candidate will have a strong background in customer service, sales, and operations management, with the ability to work independently and as part of a team.
We offer a competitive salary, benefits package, and opportunities for career growth and development.
Key Responsibilities:
- Provide exceptional customer service to our customers, responding to their needs and resolving issues in a timely and professional manner.
- Manage storage operations, including inventory management, cash handling, and facility maintenance.
- Work closely with our sales team to ensure a seamless customer experience, from initial contact to move-in and beyond.
- Develop and implement processes to improve customer satisfaction, retention, and revenue growth.
- Collaborate with our operations team to ensure compliance with company policies and procedures.
Requirements:
- 2+ years of experience in customer service, sales, or operations management.
- Proven track record of providing exceptional customer service and resolving complex issues.
- Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Ability to work independently and as part of a team, with a strong focus on results and customer satisfaction.
- High school diploma or equivalent required; bachelor's degree preferred.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
How to Apply:
Apply now to join our team and take the first step towards a rewarding and challenging career with Public Storage.
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