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Customer Service Representative

1 month ago

Boca Raton, Florida, United States Fifth Third Full time

Deliver Exceptional Customer Experiences

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing top-notch service to our customers, ensuring their financial needs are met, and building long-lasting relationships.

Key Responsibilities:

  • Deepen relationships with customers by actively listening to their needs and providing personalized solutions.
  • Provide follow-up to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain a high level of product knowledge to effectively refer customers to relevant banking products and services.
  • Work collaboratively with the platform team to maintain the efficient operation of the office.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Flexibility in scheduling to meet business needs.

About Fifth Third Bank:

Fifth Third Bank is committed to fostering an inclusive and diverse work environment where everyone feels valued and respected. We're proud to offer a range of benefits and programs that support our employees' well-being and career growth.