Banquet Service Associate
3 weeks ago
The Banquet Houseperson plays a vital role in ensuring the seamless execution of events and functions held in the Hotel. This position is responsible for setting and maintaining all function rooms/areas, service corridors, storerooms, and equipment in a safe and efficient manner, adhering to policies and procedures, brand standards, and federal, state, and local regulations.
Key Responsibilities
- Efficiently set up tables, chairs, platforms/stages, and other equipment as specified by group requirements, ensuring proper temperature and lighting adjustments, and electrical hook-ups for safe operation.
- Provide audio-visual services, including setup, instruction on proper equipment use, and secure storage of equipment.
- Pick up and deliver boxes/materials for functions as needed.
- Service and freshen function rooms during breaks.
- Break down tables, chairs, platforms/stages, and other equipment, returning unused items in clean condition to their designated storage areas.
- Maintain function and equipment storage areas in a neat and clean condition.
- Perform deep cleaning of function areas as assigned.
- Participate in special projects and other responsibilities as assigned.
Requirements
- High school education or related experience.
- Familiarity with audio-visual equipment and hospitality industry practices is preferred.
- Ability to provide friendly guest service and understand and comply with proper set-ups, cleaning, break-down, and storage techniques and procedures.
- Ability to timely complete assigned tasks and operate a computer, calculator, phone, and other office equipment.
- Attention to detail with good organizational and efficient time management skills.
Working Conditions & Physical Effort
Physical work is a primary part of many hotel and resort jobs. This role requires extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 lbs. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and using applicable protective equipment.
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