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Customer Service Associate
2 months ago
- Provide exceptional customer service through phone, email, and in-person interactions
- Handle customer inquiries and complaints in a professional and timely manner
- Process payments, prepare and balance batches for electronic deposits, and maintain open account receivable
- Maintain and process delinquent accounts and collections
- Perform general clerical duties, including data entry, filing, and record-keeping
- Coordinate ordering office supplies and maintain a clean and organized workspace
- High School diploma or equivalent required
- 5+ years of experience in customer service or clerical role
- Excellent communication and interpersonal skills
- Proficient in Microsoft Word and Excel
- Ability to handle cash and basic math skills
- Must be able to pass a physical and drug test