Customer Experience Ambassador

2 days ago


San Diego, California, United States dandbcareers Full time
Job Summary

We are seeking a highly skilled and enthusiastic Customer Experience Ambassador to join our team at Dave & Buster's. As a Customer Experience Ambassador, you will be responsible for delivering an unparalleled guest experience through exceptional customer service, game assistance, and food and beverage knowledge.

Key Responsibilities
  • Provide timely and accurate service to guests, managing wait times and communicating information as needed.
  • Assist guests with all requests and answer questions as needed, making recommendations on food and beverages.
  • Provide game assistance by promptly notifying support technicians or management as needed.
  • Ensure a clean and organized environment, restocking merchandise and supplies as needed.
  • Conduct merchandise inventory during and after shifts, if applicable.
  • Assist other team members as needed to maintain a cooperative and harmonious working climate.
Requirements
  • Ability to work in a fast-paced environment with distracting conditions.
  • Excellent communication and interpersonal skills.
  • Ability to lift and carry up to 30 pounds.
  • Ability to stand for long periods of time and walk or stand 100% of shift.
  • Ability to read and write handwritten notes.
About Us

Dave & Buster's is a leading entertainment and dining destination, committed to delivering exceptional guest experiences. We are proud to be an Equal Opportunity Employer and are committed to creating a diverse and inclusive work environment.



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