Front Desk Hospitality Specialist

3 weeks ago


Bradenton, Florida, United States Hampton Bradenton Dwtwn Hist Dist Full time
Job Title:

Front Desk Agent

Job Description:

We are seeking a Front Desk Agent to join our team at Hampton Bradenton Dwtwn Hist Dist. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.

Responsibilities:
  • Greet and welcome guests in a friendly and professional manner.
  • Handle room reservations, check-ins, and check-outs efficiently and accurately.
  • Maintain high standards of personal appearance and grooming.
  • Operate the front desk computer system and other software applications as needed.
  • Provide information and assistance to guests regarding hotel services, facilities, and local attractions.
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is helpful.
  • Experience in a hotel or related field preferred.
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service.
  • Demonstrate the ability to multitask, be detail-oriented, and problem-solve effectively.
Benefits:
  • A competitive salary range of $40,000 - $55,000 per year, depending on experience.
  • Medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401(k) retirement plan.

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