Front Desk Coordinator
5 days ago
The Front Desk Agent is a vital member of our hotel team, responsible for delivering exceptional guest experiences. This role involves greeting and registering guests, handling room assignments, and providing accurate information about hotel services and facilities. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Register guests and process room assignments efficiently
- Provide clear and concise information about hotel services and facilities
- Handle room key requests, wake-up calls, and other guest needs
- Maintain high standards of personal appearance and grooming
- Collaborate with colleagues to ensure seamless service delivery
We are seeking a highly motivated and detail-oriented individual who can thrive in a dynamic environment. The successful candidate will have:
- A high school diploma or equivalent required; college coursework in a related field helpful
- Previous experience in hospitality or customer service preferred
- Excellent communication and problem-solving skills
- A positive attitude and ability to work well under pressure
Our competitive benefits package includes:
- Medical, dental, and vision coverage
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401(k) retirement plan
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