Multilingual Customer Care Professional

4 days ago


Cypress, California, United States LH Global Consulting Full time
Job Summary

LH Global Consulting is hiring a Multilingual Customer Care Professional to join our team. This is a challenging and rewarding role that requires strong communication skills and the ability to work in a dynamic environment.

Main Responsibilities:

  • Deliver exceptional customer service and support to customers in a multilingual environment
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to improve customer experience and resolve complex issues
  • Develop and maintain accurate and up-to-date records of customer interactions
  • Identify opportunities for process improvements and implement changes to increase efficiency and productivity

Essential Qualifications:

  • Bachelor's degree in a related field or equivalent experience
  • At least 2 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and collaborate with colleagues
  • Strong analytical and problem-solving skills

The salary for this position is $60,000 - $75,000 per year, depending on experience, and we offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.



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